Mv777's Privacy Policy — Your information is always safe

Mv777 (hereinafter referred to as "we", "us", or "mv777") is a trusted online gaming platform in Bangladesh. We believe that each user's personal data is a valuable asset, and protecting that data is our foremost responsibility.

This Privacy Policy explains what information is collected from you when you use the mv777 website, mobile app, and related services, why it is collected, and how it is used and kept secure. By creating an account on mv777, you consent to this Privacy Policy.

This policy applies to all mv777 services — from registration and gameplay to deposits and withdrawals, customer support interactions, and participation in promotional activities.

Mv777 collects various types of information from users. The table below provides a summary of the data types and the purposes for which they are collected:

We always follow a minimum necessary data collection policy. No unnecessary or excessive personal information is collected.

Mv777 collects information in several ways. We are committed to being fully transparent about each method:

• Directly From You: Registration forms, documents submitted during KYC verification, and information provided when contacting customer support.
• Automatically: When you use mv777, certain information is collected automatically via cookies, session logs, and server logs — such as your IP address, browser details, and page visit times.
• Via Payment Processing Partners: Transaction confirmation data is received from authorised payment gateways.
• Via Identity Verification Agencies: Identity verification is carried out with the assistance of third-party verification agencies as part of the KYC process.

Mv777 uses the information collected from you only for specific and legitimate purposes. These purposes are detailed below:

• Account creation and management: Your information is used to complete the registration process, recover your account, and ensure secure login.
• Service Delivery: Processing gameplay, deposits and withdrawals, and managing bonuses and promotions.
• Identity Verification (KYC): Preventing fraud, complying with Anti-Money Laundering (AML) policies, and meeting regulatory requirements.
• Customer Support: Resolving your issues, handling complaints, and sending relevant notifications.
• Security Assurance: Detecting suspicious activity, preventing account hacking, and maintaining platform security.
• Service Improvement: Analysing user experience to improve games and services.
• Legal obligations: Complying with applicable laws and regulations, and fulfilling government or judicial orders.

Mv777 never shares your personal information with third parties for marketing or advertising purposes without your consent.

Mv777 uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help enhance your experience.

Mv777 uses the following types of cookies:

• Essential cookies: Essential for maintaining login sessions and ensuring core platform functionality. Disabling these cookies will prevent you from using the service.
• Analytics Cookies: Helps us understand how users interact with our services so we can enhance the overall experience.
• Preference Cookies: Saves your language, theme, and other preferences so your settings are retained on your next visit.
• Security Cookies: Used to detect fraudulent activity and bots.

Mv777 does not sell your personal information to any third party. However, limited information may be shared in specific circumstances:

• Payment Partners: Information is shared solely to process transactions through bKash, Nagad, or other approved payment gateways.
• KYC verification agency: Documents are shared with authorised verification agencies to confirm your identity.
• Game software providers: Limited information required for game operation (such as player ID) may be shared.
• Legal obligations: Information may be disclosed in response to court orders, requests from investigative authorities, or other legal requirements.
• Business Transfers: In the event of a company merger or acquisition, data may transfer to the new entity, but the same privacy policy will remain in effect.

All third parties with whom data is shared are bound by strict data protection agreements with mv777 and may only use the data for specified purposes.

Mv777 uses industry-leading security technology to keep your data safe. The key pillars of our security framework are outlined below:

• 256-bit SSL Encryption: All data transmissions are end-to-end encrypted, making them unreadable to hackers.
• Firewall & Intrusion Detection: Multi-layered firewalls and round-the-clock monitoring to prevent unauthorized access to our servers.
• Data Access Control: Only authorised staff can access specific data; all access is logged.
• Regular Security Audits: Regular penetration testing and vulnerability scanning conducted by third-party security experts.
• Two-Factor Authentication (2FA): Two-factor authentication (2FA) is available as an added layer of security when logging into your account.

Data Retention Period: All data is retained for as long as your account remains active. After account closure, data is typically kept for up to 5 years as required by law, after which it is securely deleted.

As an mv777 user, you have several important rights over your personal data. We fully respect all of these rights:

To exercise any of these rights, please contact the mv777 privacy team. We will respond to your request within 30 days.

Mv777 is an 18+ platform. We do not knowingly collect information from anyone under the age of 18. Age verification is in place at the time of registration.

If we become aware that information from a minor has been collected inadvertently, that data will be deleted immediately and the associated account will be closed.

Mv777 may update this Privacy Policy from time to time. Revisions may occur due to legal changes, the addition of new services, or changes in our operations.

If any significant changes are made, we will notify you by email or through an in-platform notification. The updated policy will take effect from the date of publication.

Continuing to use mv777 after any policy update will be considered acceptance of the revised terms. We recommend reviewing this page regularly.

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to our privacy team: